How Can We Help?
Get help with using Editia, the AI-powered video creation app that transforms your expertise into viral content.
Getting Started
Learn the basics of Editia
FAQs
Find quick answers
Video Tutorials
Watch and learn
Contact Support
We're here to help
Getting Started Guide
1. Download and Install
- • Download Editia from the App Store or Google Play
- • Create your account with email or social login
- • Complete the onboarding process
2. Connect Your Social Media
- • Link your TikTok or Instagram account
- • Allow Editia to analyze your content style
- • Wait for the AI to learn your unique voice
3. Create Your First Video
- • Record voice samples for cloning
- • Upload B-roll footage or select from library
- • Generate AI scripts or write your own
- • Let Editia create your video automatically
4. Customize and Share
- • Edit subtitles and transitions
- • Preview your video
- • Share directly to social platforms
Frequently Asked Questions
Account & Subscription
How do I upgrade to a premium plan?
Go to Settings > Subscription in the app and choose your preferred plan (Créateur or Pro).
Can I cancel my subscription?
Yes, you can cancel anytime through your App Store or Google Play account settings.
How do I restore my purchases?
Go to the subscription screen and tap "Restore Purchases" button.
Voice Cloning
How does voice cloning work?
Upload 30-60 seconds of clear voice recordings. Our AI will create a voice model that sounds like you.
Is my voice data secure?
Yes, your voice data is encrypted and used only for your video creation. See our Privacy Policy.
Can I clone multiple voices?
Free users can't clone voices. Créateur plan includes 1 voice, Pro plan includes up to 3 voices.
Video Creation
What video formats are supported?
We support MP4, MOV, and most common video formats up to 1080p.
How long can my videos be?
Videos can be 15-60 seconds, optimized for social media platforms.
Can I use my own scripts?
Yes! You can write custom scripts or use our AI-generated suggestions.
Video Tutorials
How to Set Up Your Account
3 min
Recording Voice Samples
4 min
Generating Your First Video
5 min
Contact Support
Email Support
Response Times
- • Free users: 48-72 hours
- • Créateur subscribers: 24-48 hours
- • Pro subscribers: Priority within 24 hours
System Requirements
iOS
- • iOS 14.0 or later
- • iPhone 8 or newer
- • At least 500MB free storage
Android
- • Android 8.0 (API 26) or later
- • 3GB RAM minimum
- • At least 500MB free storage
Internet Connection
- • Required for all features
- • Recommended: WiFi or 4G/5G
- • Minimum: 10 Mbps for video uploads